Privacy Policy

Hole & Corner is committed to ensuring that our website (holeandcorner.com) is totally secure for you to use. This privacy policy explains how we will use the personal information you give us and how we make sure it is kept secure. If you have any questions about this privacy policy or do not agree with it, please contact us at info@holeandcorner.com before using our website.

In accordance with the Data Protection Act 1998, Hole & Corner Ltd is registered as a ‘Data Controller’ on the public Register of Data Controllers as maintained by the UK’s Information Commissioner. We may change this privacy notice from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

Collection of Information

We collect personal information from you in a number of situations. When you sign up for our mailing list, we ask for your name and email address. We also collect the personal information that you provide when you request a product or service from us, including when you buy something from our online shop, sign up for one of our events or take part in one of our surveys. Finally, we keep a record of communications by email you may have with us.

In addition, when you use our website, please bear in mind that we might also record the areas of the website that you visit and some information about your computer, such as which browser you are using, your network location, the type of connection you are using (eg broadband, ASDL etc) and your IP address. We do this by using cookies (although the information we gather through our cookies remains anonymous so we cannot tell who you are). See our Cookies Policy below for more information on what a cookie is and how we use them on our website.

Use of Information

Except as set out in this paragraph, we will never sell, exchange or divulge your personal information to any third party without your consent. We may disclose your personal information when we believe that it is appropriate in order to comply with the law, or to enforce our terms of use, or to protect our rights, property or safety, our users, or other third parties. We may share your personal information with organisations acting on our behalf who will only use the information to provide that service. We may also share your personal information with a potential purchaser or investor in our business.

The main reason we use the information we collect about you is to provide you with the website and our products or services (whether available via our website or offline). We will also use your personal information for the purpose of planning and managing Hole & Corner business including record keeping, statistical analysis and for tracking activity on holeandcorner.com. We may also use your personal information to check you are eligible to register for any sections of our website to which you have requested access, to provide you with that access and with facilities which you have requested, e.g. the ability to post messages or other content. We may send you information about features and services which we believe might be of interest to you.

Marketing

We would like to provide you with information about Hole & Corner products and services, and other information that we think you may find interesting. We may send you such information by post, email and/or telephone unless you have asked us not to do so.

If you are a customer of ours or you have previously asked us for information on our products and services, we may send you information by email. However, in every marketing email message we send you we will give you the opportunity to unsubscribe from our mailings altogether.

We do not provide your personal information to external organisations (i.e. outside of Hole & Corner Ltd) for their own marketing purposes without your explicit consent.

If at any time you no longer wish to receive marketing emails from us, please either follow the unsubscribe link or email us on info@holeandcorner.com

Checking or Updating Personal Information

You may request details of the personal information that we hold about you under the Data Protection Act 1998. If you would like a copy of the information held about you please write to us at Hole & Corner, Old Paradise Yard, 20 Carlisle Lane, London, SE1 7LG, or email us at info@holenadcorner.com.

If you think any information we have about you is incorrect or incomplete, please write to us or email us as soon as possible. We will update any information as soon as we can.

Links

holeandcorner.com and our marketing email messages sometimes contain links to other websites which are not within our control. The Hole & Corner privacy policy applies only to Hole & Corner, and not to these other websites. Once you have left our website/marketing email message, we cannot be held responsible for the content of these third party websites or the protection and privacy of any information which you provide to those websites. You should exercise caution and look at the privacy policy applicable to the website in question.

Security

We take the security of your personal information very seriously at Hole & Corner. To prevent unauthorised access or disclosure, your data will be held on a secure server and appropriate security precautions have been put in place to seek to prevent alteration, loss or misuse of data that is under our control. If at any point you suspect or become aware of a security incident (i.e. for example you receive suspicious communication from someone holding themselves out to be a Hole & Corner employee or from a website claiming to be affiliated with holeandcorner.com), please forward the communication to us by email at info@holeandcorner.com or report the incident by post to Hole & Corner, Old Paradise Yard, 20 Carlisle Lane, London, SE1 7LG as soon as possible.

Cookie Policy

The use of Cookies

Hole & Corner uses cookies, which amongst other things, help us to improve your experience of our website and to ensure that it performs as you expect it. Cookies are text files containing small pieces of information which are downloaded to your computer or mobile device. They can improve your experience of using a website, for example, by remembering your preference setting and tracking your use of a website so that it can be improved to meet your needs. They can also ensure that adverts you see online are more relevant to you and your interests. Websites must get consent to send cookies to your computer or mobile device unless the cookies are strictly necessary to provide services to you. You can change your preferences through your browser at any time by following the instructions on the links below depending on your browser:

Internet Explorer
Firefox
Chrome
Safari
iOS

You can withdraw your consent to our cookies at any time even if you have previously consented. Although, please do remember that if you do not consent to some of our cookies, parts of our website will not work and user experience may suffer.

We use…

The information below explains what cookies we use on holeandcorner.com, why we use them and where they come from. We also state in the table whether a cookie is a “persistent” or “session” cookie. The difference is that:

  • Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a “persistent cookie” is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
  • Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Some of the cookies listed below are those set by Hole & Corner. However, we also have cookies on holeandcorner.com that are set by third parties. For example, to enable us to have YouTube videos played through our website, YouTube places cookies on our website (for more information about how YouTube or any other of the third parties listed below uses cookies and what information they collect, please visit the links provided).

Measuring Website Usage (Google Analytics)

We use Google Analytics software to collect information about how you use holeandcorner.com. We use the information to compile reports and to help us improve the site.

Google Analytics stores information about:

  • the pages you visit on holeandcorner.com
  • how long you spend on each holeandcorner.com page
  • how you got to the site
  • what you click on while you’re visiting the site

These cookies do not collect information that identifies a visitor. Any information collected by these cookies is anonymous. We only use such information to improve our website.

For more information on Google Analytics cookies please visit this link

To opt out of being tracked by Google Analytics across all websites visit:
tools.google.com/dlpage/gaoptout

Advertising Cookies

These cookies are used by our ad provider to decide which adverts visitors to the site are shown. They allow us to understand whether or not you’ve seen an advert, and how long it is since you’ve seen it. For more information on these cookies please visit the links below:

(Google DoubleClick)

support.google.com/adsense/
google.com/policies/technologies/ads/

Third Party Advertising Cookies

A lot of the advertisements you see on holeandcorner.com are provided by other organisations.

We and our authorised third party partners may use device identification, cookies, web beacons, or similar technologies to deliver more relevant advertising and communications to consumers. Such advertisements are generally targeted and served to particular users and may come from third party companies. These companies could include advertising networks, third party advertising servers, media or advertising agencies. We do not provide personal information to anyone for use outside of the services. The companies that generate these cookies have their own privacy policies, and we have no access to read or write these cookies. These organisations may use their cookies to anonymously target advertising to you on other websites, based on your visit to holeandcorner.com.

If you would like us or our partners to not set or use cookies on your computer or mobile device, you can visit the following site aboutads.info

Third Party Cookies

Social Media Sharing (AddThis)

So you can easily “Like” or share our content on social media such as Facebook and Twitter we have included sharing buttons on our site.

addthis.com

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Other Third Party Content Cookies

Our site, like most websites, includes functionality provided by third parties. As a publisher we are embedding content from other sources regularly to enrich your experience. These embedded pieces of content may contain cookies, and listed below are all of the third parties on our site as of 25 October 2017. For details about the cookies they use, or if you encounter any that are not on this list, please contact the suppliers directly for further details.

Disabling these cookies will likely break the functions offered by these third parties. In the case of social media, the privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks

Find Out More

You can find more information on cookies at:
allaboutcookies.org

The IAB has provided the following website to give information specifically about privacy issues around Internet advertising: youronlinechoices.com

If you would like to contact us about cookies please email us at:
info@holeandcorner.com

This privacy policy was last updated on 25 October 2017.